PRIVACY POLICY

Last Updated: December 2025

At Enthaara, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

By using our website, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the website.

1. INFORMATION WE COLLECT

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Place an order
  • Subscribe to our newsletter
  • Contact customer service
  • Participate in surveys or promotions

This information may include:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (processed securely through our payment gateway)
  • Order history and preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and device information
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Click patterns and website navigation data

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.

2. HOW WE USE YOUR INFORMATION

We use the collected information for various purposes, including:

  • Processing and fulfilling your orders
  • Managing your account and providing customer support
  • Sending order confirmations, shipping updates, and delivery notifications
  • Communicating with you about products, services, and promotions
  • Improving our website, products, and services
  • Analyzing usage patterns and trends
  • Preventing fraud and ensuring website security
  • Complying with legal obligations
  • Personalizing your shopping experience

3. INFORMATION SHARING AND DISCLOSURE

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, shipping orders, and providing customer support. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Protection of Rights

We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

4. PAYMENT INFORMATION SECURITY

We take the security of your payment information seriously. All payment transactions are processed through secure, PCI-DSS compliant payment gateways. We do not store your complete credit card or debit card information on our servers.

Payment information is encrypted using industry-standard SSL (Secure Socket Layer) technology during transmission.

5. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Secure server infrastructure
  • Regular security audits and updates
  • Access controls and authentication protocols
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When your information is no longer required, we will securely delete or anonymize it in accordance with our data retention policies and applicable laws.

7. YOUR RIGHTS AND CHOICES

You have the following rights regarding your personal information:

Access and Update

You can access and update your account information at any time by logging into your account or contacting us.

Delete

You may request the deletion of your personal information, subject to certain legal obligations that may require us to retain specific information.

Opt-Out of Marketing

You can unsubscribe from promotional emails by clicking the "unsubscribe" link in our emails or by contacting us directly.

Cookie Management

You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

Data Portability

You have the right to request a copy of your personal information in a structured, machine-readable format.

8. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. CHILDREN'S PRIVACY

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will promptly delete it.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of the website after such changes constitutes acceptance of the updated policy.

CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Enthaara

Devika M Sekhar

VII 688 SREERAG , THAVALAYILLAKULAM
PAVATHIYAN VILA , PARASSALA

Kerala, India - 695014

Email: email@enthaara.shop

Phone: 8281288163